Devon Artificial Grass - Frequently Asked Questions
Devon Artificial Grass, Devon Artificial Lawn, Artificial Surface, Artificial Play Ground, Artificial Putting Lawn, Golf Putting Green
Devon Artificial Grass, Devon Artificial Lawn, Artificial Surface, Artificial Play Ground, Artificial Putting Lawn, Golf Putting Green
16729
page-template,page-template-full_width,page-template-full_width-php,page,page-id-16729,ajax_fade,page_not_loaded,,qode-child-theme-ver-1.0,qode-theme-ver-7.9,wpb-js-composer js-comp-ver-4.12.1,vc_responsive

FAQ’s

Frequently Asked Questions

 

We have a huge resource of questions frequently asked about buying, installing and maintaining artificial grass. If you can’t find the answer you are looking for in our FAQ then please give us a call on 01803 293643 or send us a message, we’ll be happy to help.

Home and family

 

Is artificial grass suitable for children?

Artificial grass is a great choice for homes with children or schools and nurseries for a number of reasons. For a start the feel of our grass is soft and lush underfoot and as close to real grass as is possible.

One of the main strengths of artificial grass is its durability: it can withstand almost all manner of games and sports. The grass eliminates muddy patches, and any trail of muddy footprints, leaving with you a lawn that can be used all year round.

If you have climbing equipment artificial grass can be installed around these areas without problem. It is also possible to create a beautiful finish on a sunken trampoline.  If you would like some extra protection Devon Artificial Grass also offers the option of installing shock pad underlay beneath the grass. This absorbs the force of any trips or falls and is very popular with school installations.

Is maintenance necessary?

A key advantage of our artificial grass is that it is virtually maintenance free. Whilst we’re sure your Devon Artificial Grass will give you up to 20 years of green grass perfection we offer both a workmanship guarantee on the installation and a grass guarantee of up to ten years, depending on the grass, that covers fading and de-grading.

Our flagship grass, Trulawn Luxury, is made with polyethylene and has better bounce back recovery so the blades won’t lie flat. Even so, we recommend you avoid parking cars, motorbikes or heavy vehicles on the grass for sustained periods as this will cause compaction.

We also recommend you try and keep debris and leaves off the synthetic surface, simply brush or blow these off at least once a month to prevent organic build up. If you can give the grass a brush once a month with a stiff bristle brush, this is also good for maintaining vertical grass position in the long run.

If you have pets remember to clean up any animal mess as soon as possible. After the mess is removed simply wash the area down with warm, lightly soaped water. Avoid using high strength cleaning liquids such as bleach.

Are artificial lawns fireproof?

Artificial grass is made of plastic and will melt under extreme heat. But that doesn’t mean you can’t have a barbecue in your garden.

If you have decking or patio we recommend using your barbecue on these areas rather than on your Devon Artificial Grass, the further away from the grass the better.

It is possible to use gas barbecues on your lawn as long as the heat is sufficiently above the grass but avoid using charcoal barbecues with direct contact to the grass. This reduces the risk of melting from the base as well as from flyaway embers.

The same basic principles apply for bonfires or fireworks, try not to use them too near your Devon Artificial Grass. It is after all made of plastic and will melt.

Similarly cigarettes left carelessly on the grass will melt the local area. Make sure you have plenty of ashtrays on hand to stub them out, preferably with bottoms that will not transfer heat. Alternatively, do not smoke in the garden.

As with a natural lawn it is always best to be careful when dealing with fire, especially when there are children around. As long as you follow our advice there should be no problems to having a barbecue or other similar items in your garden.

Can artificial grass solve a mole infestation?

Artificial grass is definitely one of way of solving your mole problem. For starters, general building and construction work tends to dissuade moles from popping up in areas. Installing artificial grass involves some digging and the use of equipment such as a whacker plate which make noise and vibrations unwelcome to a mole. As well as this we can put down a mole barrier. This is some wire mesh laid down before the aggregates that deters the mole from digging any further. As if that wasn’t enough, the layer of aggregates are not an ideal environment for moles to burrow through, so they are deterred once more from coming up to the surface.

Installing artificial grass is a humane way of dealing with a mole infestation that not only deters moles from returning but also repairs the damage they have done. It can be difficult to re-seed a lawn that has been plagued with mole holes and tunnels, with earth churned up and brought to the surface. By installing artificial grass you have the ground leveled with a secure draining base installed and a lovely green lawn all year round.

Is artificial grass suitable for pets?

A huge amount of our customers are people whose lawns are looking less than stellar because of a pet. Installing artificial grass is the perfect way of transforming your lawn into something beautiful that both you and your pet can enjoy, whilst also saving yourself from muddy paw prints!

If your dog is constantly digging up bits of earth or kicking its legs up, artificial grass can save your lawn from looking like a muddy battleground. Trulawn secure our artificial grass by nailing it to a tanalised timber edging. This, combined with the fact that artificial grass is made of extremely durable materials, stops even those most vigorous dog from digging up a lawn. If the behaviour persists after your lawn is installed it may be that your dog needs a little bit of extra training.

Our grasses are great if you’re also concerned about the discoloured patches made when nature calls. Along with being UV stabilised against fading in the sun, the colour of our grass is not affected by pet mess. Any liquids drain easily though the backing on the grass and into the aggregate sub-base below. This base is made of a layer of sharp sand and type 1 limestone, porous materials that stop any puddles from forming on your lawn. It’s also super easy to clean. We recommend using warm soapy water to clean the area as soon as possible after removing any pet mess, with a hosing down in the dry months to get rid of any lingering odors. High strength bleaches or detergents are not necessary nor advised for use.

Pets also love the feel of artificial grass because it’s made of soft and springy materials perfect for running and rolling around on all year long. It’s suitable for most pets, with shorter and longer grasses available to suit their needs. Some pets might be inclined to ingest the grass which we would not recommend, it is after all made of plastic.

Installing artificial grass for dogs & pets

Patchy Grass?

Have you noticed that your grass is turning patchy in areas that your dog favours for potty time? It’s more common than you might think and homeowners around the country are turning to the wonders and benefits of fake grass.

Suitable and Safe for pets?

We’re often asked if artificial grass is suitable and safe for pets, the truth is that a synthetic lawn from Devon Artificial Grass is made with seriously durable materials, stopping dogs from their digging antics. Some pets may feel inclined to ingest the grass, being made of plastic, we wouldn’t recommend this, but it’s not considered typical behaviour.

Finally, our grasses are super easy to clean, so washing away pet mess quickly after with soapy water, no need for bleach or other harsh chemicals, which would be bad for your grass anyway!

Benefits of artificial grass

Whether your are planning to convert your garden to synthetic grass specifically for pets or because of any of the great benefits it brings we know you’ll love the flexibility and opportunity of using your garden all year round.

Installation

 

Advise me on Trulawn installation

The benefit of choosing Devon Artificial Grass is that we have an in house team of installers that will take away the challenge of installing your grass.

We are always available if you have any questions, or would like some advice on installing grass yourself. You can get in touch by phone or email.

We also have a guide which gives you the step by step process of how to install artificial grass.

Can artificial grass be installed on any surface?

We can lay artificial grass onto most surfaces, regardless of whether your installation is a domestic garden or part of a corporate office. Turf, soil, concrete, tarmac, paving and decking are all areas you can lay artificial grass.

If you have a balcony or roof terrace, artificial grass is also easily installed.

Areas do not even have to be flat in order for artificial grass to be installed, areas with slopes are also able to have grass installed. In some cases these slopes can be used to an advantage if you want to install a putting green.

What kind of base do you use?

One of the main reasons to buy artificial grass is to save yourself from muddy, swampy messes. Devon Artificial Grass always lay an aggregate sub-base when installing to ensure easy and free draining.

After the existing lawn is removed to a depth of 70mm, a sub-base consisting of type 1 limestone combined with a layer of sharp sand is distributed. Limestone is the most porous type of aggregate as it is made from permeable materials. This covers the entire lawn area at an even and consistent level ensuring a stable draining base for years to come.

The aggregate base is especially important if play equipment or trampolines are being used.

Can artificial grass still be installed in winter?

Artificial grass can be installed all year round. In fact, artificial grass is actually best installed in the autumn and winter months as the ground isn’t as hard as in the summer. The durable nature of artificial lawns means that they can be enjoyed whatever the time of year, without the risk of damage or excessive mud, and with a quick drying time following rain.

Wintry conditions such as snow and frost don’t cause problems, but as with any outdoor surface, care should be taken if ice has formed. At Trulawn, our installers work all year round, in all weathers and it’s extremely rare for an installation to be postponed due to weather.

Where can I use your artificial grass products?

You can install artificial grass in almost any location you can think of. The most common installations usually involve the replacement of a traditional lawn but we ably work with patios and children’s play areas. By choosing Trulawn you are guaranteed a quality installation by a trained and experienced team able to cope with almost anything you throw at them!

Other places to use artificial grass are on balconies, rooftops and terraces. As long as we can get to wherever you want it laid, height is usually no great obstacle to its installation. This is an especially good alternative for city residences or corporate buildings where a traditional lawn space does not exist. Similarly it can be installed around outside swimming pools where grass is not present.

If you are a company, our artificial turf products can be used for exhibitions and corporate events. As the grass is fake, it can be laid under tents and inside without losing colour before your event is over.

We also have a lifestyle range of artificial grass which comes in 12 different colours other than our realistic greens.  They make quirky outdoor rugs and are great if you have a specific colour in mind for an area.

Products

 

What makes Devon Artificial Grass different?

The key factors that differentiate Devon Artificial Grass are:

  • We pride ourselves on the quality of our installation. Only the best tools and materials are used to ensure the smoothest installation possible. This includes the use of a stable, free draining sub-base comprising 50mm Type 1 aggregate and 25mm Sharp Sand levelled off and the covering of a weed membrane to keep your lawn level and weed-free.
  • At the end of an installation you will find that there is waste left over from the removal of the existing lawn and the laying of the artificial lawn. Other companies will leave these materials for you to dispose of, at Devon Artificial Grass we always remove all of the waste. This way you are not surprised by any mess you have to clean up and are left with a tidy garden for immediate enjoyment.
  • Devon Artificial Grass have been installing artificial grass for many years and as such have an in-depth knowledge and passion for our product. By choosing Devon Artificial Grass you are guaranteed a quality installation by a trained and experienced team.
What’s the difference between Devon Artificial Grass and AstroTurf?

Disclaimer: Devon Artificial Grass is NOT associated with the AstroTurf™ brand. Whilst people use the term as a generic description to describe artificial grass, it is a registered trademark and this is the story about how AstroTurf™ was invented.

Fans of fake grass will know how nice and warm it is to the touch in the summer, like having a lovely warm carpet outside that never gets dirty. Even in winter the artificial lawn mantra of ‘no more mud’ rings true.

What you may not know is how it originated… The first artificial grass was a million miles away from the realistic grass substitute we have in our back gardens today and was called ‘AstroTurf’. Along with many other inventions we couldn’t live without today like toasters and tea bags, AstroTurf comes from the United States.

AstroTurf was invented in 1965 by employees of the American company Monsanto and patented in 1967 under the name “Chemgrass.” It first came to prominence when it was installed in 1965 in the Houston Astrodome. As a result of this debut it was renamed AstroTurf after the ‘Astrodome’. The original advantages of AstroTurf over natural grass was that it required little maintenance, was ideal for indoor stadiums and did not require sunlight. For those reasons AstroTurf was used in both indoor and outdoor stadiums across America.

Since then fake grass has evolved from being a rather stiff, unconvincing substitute into a high quality and realistic alternative to a grass lawn. The enormous improvement in quality, especially over the last ten years, has led to its growing popularity as people weigh up the benefits of no mowing, no watering and no mud with its high maintenance counterpart, grass.

A few facts on AstroTurf…

When ChemGrass was first installed in the Astrodome, the groundsmen would dress up as astronauts between innings and use vacuum cleaners to keep the turf clean during the game.

The Monsanto Company is also the inventor of the well known weed killer “Roundup”. They are also one of the world’s largest producers of genetically modified grass seed and the first company to mass produce LEDs in 1968. At around about the same time Monsanto were one of the largest producers of Agent Orange, controversially used by the U.S. military during Vietnam.

What’s the difference between in-fill and non in-fill grass?

An in-fill grass is a grass that has a material added to the top to fill in the area between the blades of grass and weigh it down. If the pile height is particularly long then the in-fill can help the blades of grass remain vertical. In domestic lawns this is usually sand, but it is also common in sports pitches where the grass tends to be slightly longer. The type of infill can sometimes affect the colour of your grass, for example it is common in modern sports pitches to use black rubber infill which can affect the overall impression of the surface. In domestic lawns it is not usually visible unless it has not been properly spread over the grass.

A non in-fill grass is a grass that does not have a material added to the top, usually because there is a realistic thatch present in the grass, there is a higher stitch rate, and because it is secured by pins. Non in-fill grasses save on a maintenance costs because there is no in-fill to replace. Sand is still present in a Devon Artificial Grass installation, but it is part of the groundwork that creates a stable base and effective water drainage. Non in-fill grasses are suited to homes with children and pets as there is no chance of carrying any in-fill indoors.

Is maintenance necessary?

A key advantage of our artificial grass is that it is virtually maintenance free. Whilst we’re sure your Devon Artificial Grass grass will give you up to 20 years of green grass perfection we offer both a workmanship guarantee on the installation and a grass guarantee of up to ten years, depending on the grass, that covers fading and de-grading.

Our flagship grass, Trulawn Luxury, is made with polyethylene and has better bounce back recovery so the blades won’t lie flat. Even so, we recommend you avoid parking cars, motorbikes or heavy vehicles on the grass for sustained periods as this will cause compaction.

We also recommend you try and keep debris and leaves off the synthetic surface, simply brush or blow these off at least once a month to prevent organic build up. If you can give the grass a brush once a month with a stiff bristle brush, this is also good for maintaining vertical grass position in the long run.

If you have pets remember to clean up any animal mess as soon as possible. After the mess is removed simply wash the area down with warm, lightly soaped water. Avoid using high strength cleaning liquids such as bleach.

Are artificial lawns fireproof?

Artificial grass is made of plastic and will melt under extreme heat. But that doesn’t mean you can’t have a barbecue in your garden.

If you have decking or patio we recommend using your barbecue on these areas rather than on your Devon Artificial Grass, the further away from the grass the better.

It is possible to use gas barbecues on your lawn as long as the heat is sufficiently above the grass but avoid using charcoal barbecues with direct contact to the grass. This reduces the risk of melting from the base as well as from flyaway embers.

The same basic principles apply for bonfires or fireworks, try not to use them too near your Devon Artificial Grass. It is after all made of plastic and will melt.

Similarly cigarettes left carelessly on the grass will melt the local area. Make sure you have plenty of ashtrays on hand to stub them out, preferably with bottoms that will not transfer heat. Alternatively, do not smoke in the garden.

As with a natural lawn it is always best to be careful when dealing with fire, especially when there are children around. As long as you follow our advice there should be no problems to having a barbecue or other similar items in your garden.

What is artificial grass made of?

Artificial grass is made of durable plastic polymers polyethylene and polypropylene. Our grasses are made of either or a combination of these materials depending on the type of lawn you are interested in as each plastic has its own specific properties which make it right for a certain look.

These are lightweight plastics that are extremely resistant to damage, which is why our lawns have a guarantee of at least 8 years. Some of our grasses including Trulawn Luxury and Trulawn Continental have a guarantee of 10 years. This also covers against fading from sunlight.

If you are thinking of installing artificial grass yourself we would recommend having someone help you, as even though it is made of lightweight materials, an entire roll can be heavy to handle on your own.

What kind of base do you use?

One of the main reasons to buy artificial grass is to save yourself from muddy, swampy messes. Devon Artificial Grass always lay an aggregate sub-base when installing to ensure easy and free draining.

After the existing lawn is removed to a depth of 70mm, a sub-base consisting of type 1 limestone combined with a layer of sharp sand is distributed. Limestone is the most porous type of aggregate as it is made from permeable materials. This covers the entire lawn area at an even and consistent level ensuring a stable draining base for years to come.

The aggregate base is especially important if play equipment or trampolines are being used.

How do artificial lawns drain water?

This is a common question regarding artificial grass, especially from customers with lawns that do not face the sun and cannot soak up water. With artificial grass there is no need to worry about water drainage, artificial lawns drain water as if it is regular grass and even better in some cases.

The roll of grass is manufactured with a holed backing that is concealed within the pile height and not visible when laid. Water simply drains straight through these holes and into the aggregate base below. Due to this, artificial lawns dry relatively quickly compared to regular lawns.

Does artificial grass fade from the sunlight?

Devon Artificial Grass is protected against sunlight and UV rays so it does not fade. During the manufacturing process the grass is UV stabilized which will ensure that fading does not occur.

All our products have a minimum 8 year no fade guarantee. Trulawn Luxury and Trulawn Continental both come with a 10 year guarantee. Although knowing UK weather it is likely your lawn will remain unaffected for much longer than this!

Is artificial grass affected by cold weather?

Artificial grass can cope with the general cold weather experienced in the UK, it won’t die with a change in temperature and it will stay green all the way through until spring. If it is particularly rainy, artificial lawns can actually drain water better than a natural lawn, with a stable layer of aggregates present underneath a weed membrane.

If there is light snow then we recommend you let it melt naturally, or clear it by hand if it needs to be moved. Though artificial lawns are made of tough stuff, it might not be a good idea to take a hard shovel to it.

On the rare occasion that we experience a particularly cold snap and there is compacted snow or ice the best thing to do is, again, to let it melt naturally. If the ground becomes frozen and the individual blades of grass go hard and icy than it can be uncomfortable to walk on. If you try to remove the ice the grass can become damaged. It is possible to salt the area but this is not recommended as the it can affect the drainage of your lawn.

If you know there is going to be heavy snow in the future, you could put down a waterproof sheet like tarpaulin to protect your lawn as a preventative measure.

How long will a Trulawn last?

The surface should last 15 years in areas of average volume of traffic and use. To ensure this keep the surface clear of debris.

All of the fake grasses from Devon Artificial Grass, from luxury replica grass to backyard putting greens are durable, safe and installed professionally to provide a stable and welcoming family space for years to come. If you have any concerns with your current artificial grass that isn’t a Trulawn brand, please get in touch to see how we can help.

Artificial grass is made from synthetic fibres which makes it durable, well resistant to general wear and tear. Some of the most popular reason for installations by our customers is because our grass range is a better solution for pet owners who have discolouration, staining or burning in their natural grass. Devon Artificial Grass is the perfect solution to patchy, unkept lawn and will breathe refreshing new life into your home garden so you can focus on enjoying your weekends, not dread the gardening!

What if I accidentally damage my lawn?

It’s very rare for an artificial lawn to get damaged, they’re made of pretty tough stuff! Damage to a lawn is most likely to occur when people are careless with cigarettes or barbecues and a part of the grass melts, because artificial grass (like most things) is not impervious to extreme heat! Unlike natural grass it will not grow back so the best thing to do is to replace the affected area with a new piece of grass. This doesn’t have to be difficult job but it is vital the pile is facing in the same direction on both the existing and new pieces of grass to reduce visibility. If you are unsure of how to do this contact Devon Artificial Grass who will be able to offer some advice as well as source you your new piece of grass.

Can fake grass be used indoors?

Devon Artificial Grass synthetic grasses can be used indoors and there are a number of examples for doing so! Businesses often keep a roll handy to use as an artificial grass carpet, perfect for creating a welcome and relaxing environment at trade shows or for sprucing up an indoor bistro or breakout area.

There are other applications for putting the green stuff indoors too, it’s well known that Devon Artificial Grass range of grasses are super durable and easy to clean should you feel the need, you could certainly use the grass as an alternative to traditional carpet, a table centrepiece or as part of a artificial flower display!

Indoor Putting Greens

Of course, one of the amazing aspects of Devon Artificial Grass is our popular putting green range, indoor or outdoor, having a personal putting green to use at your leisure would be a surefire way to hone your skill! With a grass range that creates a surface that plays perfect all year round.

Can I order just artificial grass from Devon Artificial Grass directly?

We can supply artificial grass directly if you are looking to lay yourself, or if you are a trade customer we also have a specific trade team to assist with commercial enquiries from landscapers.

To make an order or enquiry for supply only simply make an enquiry as usual and be sure to select No when asked if you are interested in installation. For DIY users, we’ll send you our project planning documents which contains recommended way to measure the size of area you will be working with and how to order.

Get in touch for free advice or to discuss installing your new lawn.